At Hotbox, we value our customers and are always here to help. Whether you have a question about our products, need assistance with an order, or just want to learn more about what we do, we’re ready to connect with you. Reach out to us through any of the methods below, and our dedicated team will be happy to assist you.

Customer Service

For any inquiries, feedback, or support, our customer service team is available to help you with:

• Product Information
• Order Status and Tracking
• Shipping and Returns
• General Questions and Feedback

Get in Touch

Customer Support: For any questions or concerns regarding your order, product information, or general inquiries, please contact our customer support team.

• Email: sales@smokhotbox.com
• Phone: 1-800-HOTBOX
• Hours: 24 hours / 7

Address: Los Angeles, California United States.

Wholesale Inquiries

If you are a retailer or distributor interested in carrying HotBox products, we would love to hear from you. Please contact our wholesale team for more information.

• Email: sales@smokhotbox.com

Media Inquiries

For media inquiries, interviews, and press-related matters, please contact our media relations team.

• Email: sales@smokhotbox.com

Feedback

Your feedback is important to us. If you have any suggestions, comments, or ideas on how we can improve our products or services, please let us know.

• Email: sales@smokhotbox.com

Thank you for choosing HOTBOX. We are committed to providing you with the best possible cannabis experience. We look forward to hearing from you and assisting with your needs.